Subscriptions
Manage your active subscription plan and add-ons.
Navigate to Settings → Subscriptions.
Your Current Plan
The Subscriptions page shows:
- Plan name and billing cycle (monthly / quarterly / yearly)
- Plan expiry date
- Included features (contacts limit, team members, templates)
- Add-ons currently active
Upgrade or Change Plan
- Go to Plans in the sidebar (or navigate to
/plans/whatsapp) - Browse available plans
- Click Upgrade or Switch Plan
- Complete payment via Zoho Payments
Plan Features
| Feature | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|
| Contacts | 1,000 | 10,000 | 50,000 | Unlimited |
| Team Members | 2 | 5 | 15 | Unlimited |
| Broadcasts/month | 5 | 25 | Unlimited | Unlimited |
| AI Credits/month | 1,000 | 5,000 | 25,000 | Custom |
| WhatsApp Calling | ❌ | ✅ | ✅ | ✅ |
| API Access | ❌ | ✅ | ✅ | ✅ |
Actual plan details depend on current pricing. Check the Plans page for up-to-date information.
Add-Ons
Purchase add-ons to extend your plan:
| Add-On | Description |
|---|---|
| Extra AI Credits | Purchase additional AI agent credits |
| Extra Contacts | Increase your contact storage limit |
| Extra Team Members | Add more agents beyond plan limit |
| WhatsApp Calling | Enable voice calling capability |
Add-ons auto-renew aligned to your plan’s billing cycle.
Cancel or Pause
To cancel your subscription, contact support@msgai.in. There is no self-service cancellation — this ensures your data and configuration are preserved.